Privacy policy

Scotia Gas Networks Limited (SGN) of St Lawrence House, Station Approach, Horley, Surrey RH6 9HJ is a data controller.  As such, we are committed to protecting and respecting your privacy. SGN is made up of different legal entities and this Privacy Notice is issued on behalf of the SGN Group so when we mention SGN, “we”, “us” or “our”, we are referring to the relevant company in the SGN Group responsible for processing your data. 

By "you" or "your" we mean any individual, sole trader and/or partnership that receives goods/services from us, uses our website or otherwise interacts with SGN. 

 

This Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us unless:

It is important that you read this Privacy Notice together with any other Privacy Notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.

It should also be read in conjunction with any Terms and Conditions of Use of our website, and will form part of these.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the Privacy Notice of every website you visit.

If you have any questions, then please contact us and we will do our very best to assist you. We can be contacted at data.protection@sgn.co.uk or by writing to to us at: 

Data Protection Team
SGN Legal and Compliance 
St Lawrence House
Station Road
Horley
RH6 9HJ

Data Protection Officer and complaints

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal information, please contact our Data Protection Team at data.protection@sgn.co.uk or write to us at:

Data Protection Team
SGN Legal and Compliance 
St Lawrence House
Station Road
Horley
RH6 9HJ

If you need further clarification, are unsatisfied with our actions or wish to make an internal complaint, you may contact the DPO directly in the first instance at the above address. 

If you are still unsatisfied, you can contact the Director of Legal and Compliance in writing at the above address.

If you remain dissatisfied with our actions, you have the right to lodge a complaint with the Supervisory Authority. The Information Commissioner’s Office (ICO) can be contacted at: 

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Email: enquiries@ico.org.uk

 

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